Ultimate Heating and Air Conditioning

These guys are amazing. Our HVAC went out and they had a new one installed within a week. They even brought out portable A/C units for us to use until the new unit showed up. They are professional caring and the attention to detail of our needs it next level.

*** from May 2024 *** Super impressed with Ultimate Heating & Air Conditioning. Our AC went out after 30 years. We checked with several companies before and after speaking with Brady. Brady wasn't high pressure. He clearly explained the options and benefits of different systems, the importance of sizing the AC tonnage and calculating the heat load, the benefits of a variable stage compressor and fan, soft-start, etc. And we feel we got a good deal too. We ended up getting a Bryant 288BNV036000 Evolution Series with inverter and heat pump with natural gas furnace. The installers did a great job. They were polite, professional and very knowledgable. They showed us how to operate the smart thermostat, and we even connected it to WiFi, and installed an app on my phone so I could see what

Don’t ever let these people sell you a Bosch heat pump.My unit is less than 5 years old and it has been a nightmare.They sold it to me for 10000 dollars and I have a 1300 sq foot house. It has broken down every winter and also had to replace the thermostat.They don’t service what they sell had to try to find other HVAC people to try and fix it.I am sitting here again with this worthless 10,000 Bosch Brady sold less than 5 years old and has completely shut down no heating or air. They don’t back what they sell once again do not trust this company!

Ultimate Heating and Air are always prompt in getting us set up for a service appointment for our yearly service call for our Bosch unit that we purchased from them a few years ago. Dustin came out the same day I called and performed the yearly check. He is very knowledgeable and polite and takes time to explain things in full detail. We highly recommend Ultimate Heating and Air for your heating and air needs as well as recommending the Bosch unit Model number BRB-36HWD1N1-M18.

I had this company install a new HVAC system back on April 1st. The system is eligible for a $500-$800 rebate through TVA. This was outlined in the estimate from Ultimate Heating and Air and confirmed verbally numerous times. In order to claim this rebate, the installing company needs to submit a form to TVA to initiate the process. I doubt it's a huge inconvenience for the company to do. The company that serviced the HVAC units (I have 2) a week prior had the courtesy to submit rebate requests for that service and sent me confirmation of the rebate submission the same day the work was done. Getting Ultimate Heating and Air to complete the same courtesy has proven impossible. Two months of texts, e-mails and phone calls to the company went unanswered. Finally, after two months, I got a cal