Ultra Heating & Cooling Inc

When our furnace was pronounced dead earlier this week, Rick was at our house after posted office hours for a second estimate. Not only did he offer to move his day around to install it the following morning, he looked beyond just the furnace and evaluated the carbon monoxide vent pipe, the filter set-up, and the option to add a fresh air intake. He was friendly, knowledgeable, a problem solver, and unafraid to hop in the crawl space to assess the whole system. He didn't try to push or persuade me any way and left me with the options and decisions. Cindy was very helpful over the phone (also after hours) and was able to confirm that what was needed was in stock and put me on the schedule. Communication was reliable and fast, the work space was left clean, and we had a new furnace the follo

Absolute excellent customer service. John and his partner kept the house clean during installation of our new furnace and they explained everything well. Their prices were fair and we highly recommended them. We are considering a 2nd air conditioning unit for the upstairs of our home in the near future and will be using them for that purchase as well.

Joe was great, came out within an hour of us calling for our furnace