United Garage Doors

After researching the best garage door installation companies near New Castle, DE, I chose United Garage Door for their stellar reputation in professional garage door installation and replacement services. As a busy homeowner in the area, I needed a reliable team for a full garage door installation with a new opener, and they delivered beyond expectations! From the initial consultation, their expert technicians walked me through the entire process: selecting a durable, insulated steel garage door that boosts energy efficiency and curb appeal, precise measurements for a seamless fit, and integration of a quiet, WIFI-enabled garage door opener for smart home compatibility. The installation crew arrived on time, protected my driveway with drop cloths, and completed the job in just half a day

Rashad did an outstanding job installing our garage door! From start to finish, he was professional, knowledgeable, and efficient. He took the time to explain everything clearly and made sure the installation was done perfectly. The attention to detail and quality of work exceeded our expectations. Highly recommend Rashad for anyone looking for reliable and top-notch garage door services!

Mr. Ray came out immediately within an hour or so to repair our garage door opener. It was almost 23 years old so we decided to replace it. He was very kind and attentive and cleaned up a mess when he left. He seemed like a very nice gentleman He also was very informative and helpful. Showed up on time Good price too Pleasure to do business with.

Absolutely the worst experience I’ve ever had with a company. Once he installed a garage for me, it felt like I was no longer a priority at all. AJ has been extremely unprofessional. I had a garage installed, and within the first year it already started having issues. When I reached out for help, AJ gave me nothing but the runaround. He would ignore my calls and messages, or tell me to call him back and then never follow through. I would not recommend this company to anyone—not even my worst enemy. This has been by far the most frustrating and disappointing experience I’ve had with any business.

I would give 0 stars if I was able too. Ray came to my home, was extremely disrespectful, I had to ask him to leave my home. He clearly did not want to install the garage openers we purchased due to having 16 foot ceilings. Made multiple excuses. Called AJ, the owner, he assured me we would be satisfied with his company. Sent his nephew, Hash to complete the job, along with a young boy. Completed the job, only to find 25-30 holes in our ceiling, the censors were placed incorrectly and he helped hisself to our personal items in the garage without permission. TERRIBLE customer service. Would NOT recommend. Claims filed with Lowe’s, Handy and BBB.