United General Service

I had a great experience with United General Service while remodeling the back half of our home. After buying our house, we found 2 'DIY additions' that were poorly built--everytime it rained water would flood our sunroom. We had reached out to several contractors, but were not able to settle on a good price and vision. However, when we spoke to Jimmy he listened to what we needed and was able to come in to our budget. Jimmy was great to work with and his team was amazing. They were knowledgeable patient and hard working. If we had questions or suggestions they were always willing to accommodate. The team re-roofed the house, built two new rooms, and even added a shower to our tiny bathroom. If you are considering a construction team to tackle your roof, additions or fence these are t

BEWARE! We did work for them as a subcontractor, and it has now been 81 days, and he refuses to pay us for work he and his wife both authorized. Our 1st invoice was for less than we originally quoted them. A second trip was made at the request of Michelle and authorized by her "to make the customer happy" - we dropped what we were doing and ran to accommodate their request in hopes of building a good business relationship. Jimmy refuses to pay stating the 2nd trip wasn't authorized and Michelle plays dump and says she only does what Jimmy tells her to do. If she can authorize the work to be done, she should be able to authorize the payment for the work! If you are doing sub work for them, make sure you get a signature and don't let your lien rights expire!

They were hired to do some repairs on my home before we purchased it. There were problems with the electrical outlets and they were supposed to change them; they serviced the AC; and our dishwasher wasn't draining. They charged the seller over $2k for the work. The AC broke within a month of us moving in, the dishwasher was still plugged when we moved in, and plugs were still falling out of the sockets in the walls. They refused to fix anything after we signed on the house, even saying that the outlets weren't a safety hazard (they were) and that my plugs were only falling out because "they were cheap chinese made crap" compared to the electricians american made tester, even though I plugged in various plugs and outlets, chinese, american, english, swedish; they didn't care. I've been repl

We have been using UGS for a/c and heating needs for years and receive excellent service from Jimmy and team. Recommend highly. Pat Kennedy Witkowski

We have found UGS to be dependable, & willing to work w/us .Their staff knowledgeable & courteous. We will use then again in the future.Thanks so much! dottie & Robt. Giesler