United Water Restoration Group - Atlanta North

I can’t speak more highly of the personal care and professionalism that I received from Dennis & Anne Marie Lagasse, owners and operators, and their crew of United Water Restoration Group-Atlanta. From the start to finish they were promptly responsive, easy to communicate with, and highly knowledgeable in helping with my water mitigation issues. We had, not one, but two plumbing leaks within a short period of time that they serviced in our basement. They explained the plan, process, and kept us informed of the timing throughout the projects. Their crew were all very polite, patiently explaining and answering questions all along the way. They informed us of when they were coming, when they were leaving, and if there were any delays in their timing due to traffic, issues, etc. I highly reco

I cannot say enough wonderful things about the team that handled our mitigation. From the moment they arrived, Isaiah, Meke, and Andrew treated my home with such care and respect, and that meant the world to me. Isaiah was patient and reassuring, making sure I understood every step of the process. Meke worked with such attention to detail that I felt completely confident everything was being handled the right way. And Andrew brought a level of professionalism and kindness that instantly put me at ease during a very stressful time. Together, they were efficient, compassionate, and truly went above and beyond. I am incredibly grateful for the hard work they put in and the peace of mind they gave me. This team deserves far more than five stars, and I would recommend them to anyone in a hear

UWRG were the best! Dennis, Anne Marie, and Faye were a pleasure to work with throughout the process. Isaiah and his team did wonderful work on site. They worked great with my insurance company as well. As a new homeowner the water/mold damage was all very overwhelming but they made everything so easy! I will definitely be recommending them to any of my friends when they buy their own homes. Hopefully they have no issues but if they do I know who to recommend.

A WHITE GLOVE SERVICE PROVIDER UWRG provided me with a white glove service. Sewer water backed up into my home flooding the entire basement which was newly renovated. I had only been in the house as a first time homeowner for 6 months. They held my hand, walked with me through the restoration project, and they referred me to trusted contacts to fight my insurance company. In the mitigation process, I uncovered asbestos. UWRG waited patiently for me to find a service provider to tend to the solution. I'm just a girl - without Jesus and UWRG - I would have been a sitting duck looking for direction on which way to cross the road. UWRG is trustworthy, my entire project took a little over a month due to the complexity of precursory plumbing repairs and dry out time. By the end of the proje

I was referred to this company by a plumber and I’m beyond pleased with my experience and results. Communication was very clear and helpful. They explained everything throughly. Ann Marie was on top of everything from initial contact and Ms. Faye was very helpful as well and they all were beyond understanding, patient and compassionate throughout this entire process being that my stress levels were through the roof. 10/10 I do recommend. They exceeded my expectations. I promise you won’t regret choosing them, from the communication, to the work and the referrals.