United Water Restoration Group of Jacksonville

So so glad we called United Water Restoration Group. Customer service was hands down unmatched, fair pricing, fast scheduling, and excellent repair work. We discovered some water damage in our walls and they got it fixed and painted and it looks brand new- you would never know! Huge thanks to Bradley and Vitor- they (and their team) absolutely knocked it out of the park!

Very happy with the quick response of United Water Restoration... My dry out was very quick and thorough... Steven was very professional, courteous and explained every step... Extremely knowledgeable and handled the situation like a pro. United, you need to keep Steven on your team.He is an irreplaceable asset.... Working with your company was very smooth and painless. I will recommend your company to anyone in my development. That needs your services and ask them to request Steven. He's AWESOME!!!

Long overdue review, but where do I start? This entire experience was 10/10. From scheduling to job completion to payment, this company really has it together. Due to a past AC leak, mold accumulated in an adjacent closet in my rental. Since I live in another state, I called their office seeking immediate assistance and got an appointment the next day (I believe I spoke with Mallory - she was so friendly and helpful!). The technician, Stephen Chun, texted me personally communicating his early arrival to the property and called me to discuss the remediation process. He was not only able to inspect the home, but also, able to remove the affected carpet and baseboard, and treat the mold within 3 hours. He even sent me pictures of each step! Lastly, the price - I'm not joking when I say this,

I should have started this incident with United Water Restoration. Jessica helped me understand the process. Now I know this incident won't take forever. Jessica assured me my floors should be dry in two days and we can begin replacement of the damaged items.

I’ve had an amazing experience working with Bradley from United Restoration. Communication has been great throughout the entire process, and he has been very easy to work with. Bradley is extremely professional and makes everything smooth and stress-free. I highly recommend working with him and his team!