URBN - Air Conditioning, Heating, Plumbing & Electric

Beware, URBN will rip you off. Dishonest, service fraud, inflated prices. See my experience below for details. URBN will likely respond stating this was a one-off issue with a bad tech, but we all know these issues come from the top. Avoid URBN and all other big plumbing/HVAC companies in town (most are connected behind the scenes, and they change names often). Dig to find a one person company instead! I had an URBN plumber come out to a rental property for a simple water heater flush to remove sediment. They did that (and surprise, it ended up fixing the knocking issue as I expected), but they proceeded to explain that my water heater needed to be replaced. They said the tank likely had a crack in it, as they could see water dripping down onto the flames (which they showed my tenant and

First I want to start by saying the only reason for my three stars is that the young man who originally came to my home was amazing (Brandon) he had great customer service & was extremely knowledgeable. Then came more… I have a large home I wanted to replace two water heaters with tankless heaters, I also wanted a water softener for my entire home. I was never told I would need two softeners. I had to figure that out on my own. In the end I ended up with one tankless, one huge regular water heater and one softener that only covers half the house. The technicians took days for the installation they came & went as they pleased & never gave a heads up as to when the water would be off or on. I was originally told one price then it kept going up, I was also told the heater could be switched a

So far, everything seems to be working great. The whole team have been super helpful and very professional. Thanks so much for giving my home hot water again!

This has been the most wonderful experience of all renovation I have had and I have had many. The team members like Maui who starts the assessment (he is such a friendly and likable guy) and from there the technicians: Cesar Cortes, Maximus Hoapili, Jose Cortes, Hi, Taylor Namuo all work together to perform this extensive job. You asked about Maximus; he is a keeper. Max cleaned up after everyone was gone without any complaints. Then there is Roni who manages the team. He was great and anything that I had concerns about got addressed right away and nothing seems to be annoying to him. He talks very fast but had lots of patients with me. He made me think I was important; not in a customer way but in a personal way. Thanks Roni for your high energy and your personal touch. When I had other c

URBN Home Services is truly the best! We had the pleasure of working with Maui and Ronnie, and we couldn't be happier with their service (plumbing). From the moment they arrived, they were professional, knowledgeable, and incredibly friendly. They took the time to listen to all of our concerns and explain everything in a way that was easy to understand. They went above and beyond to address all of our needs and even noticed a few things we missed. We felt completely confident in their work and are so impressed with the results. We highly recommend URBN Home Services, Maui and Ronnie were fantastic.