Va Carpet Connection, LLC.

Terrible experience!!! This is going to be a long one so I will summarize in the beginning. Summary : I scheduled carpet had to call back to reschedule on the day of installation. I was informed that the carpet had not been shipped so they could not do the install due to the owner, not changing the shipping date when the install date was changed.. I contacted VA carpet connections, LLC owner, Steve Orr Regarding having carpet installed in my home, I originally had my installation date set in the beginning of November, as my schedule changed. I contacted Steve and asked if I could change my install date. He told me what dates he had available, and we agreed upon one towards the end of October. 3 days before installation he contacted me and asked me if we could change my installation date

My wife and I used VA Carpet Connection for the new floors in our house. Steve is very pleasant to talk with and the price and materials were good. My advice would be to make sure everything you want is put down in writing on the order form so there is no confusion. We had some issues with the floors after install but they came out and fixed them in less than 48 hours. It wasn't a totally flawless transaction but the major issues were corrected and I have revised my review because of that.

Pleasant to work with. Knowledgeable. Steve talks pretty fast and I had to get him to repeat a few things. Pleased with the price and the experience. I’ll use them again.

This is the third time we have used VA Carpet Connection. Steve has always been knowledgeable about the carpet options.

Great company with attention to detail, and quick service. Have used for both carpet and hardwood flooring without any issues.