Vassars Service of Richmond

Outstanding customer service and job completion! Lucas, Cliff, Tony and crew were a pleasure to work with. Timely and professional! The team went out of their way to get my job completed timely and worked in the rain! Highly recommend!!!

Bobby and Robert both have been servicing my HVAC system for years and I have had no failures or issues. I am always glad to have them come. They are prompt, thorough, clean up and communicate information to me as needed so I can do my part in keeping the system running. Very grateful for Vassar’s service. It makes a difference to keep things serviced and running in good order.

We have had nothing but an exceptional experience with Vassars. We first contacted Vassars concerning the replacement of our water heater. Eric Powell came out and gave us the best options on heater options and his knowledge was far more than the other plumbers that had come out who tried to sell us tankless water heaters even though we did not have the necessary gas output to make it fully functional. While he was here, we asked about their HVAC maintenance program and we immediately signed up, especially after our debacle with Dominion’s installation of a brand new A/C and furnace. Since then, we have used them for all of our plumbing and HVAC needs. Every single technician that they have sent has been extremely polite and knowledgeable and the their technical ability has been far b

I called Vassar's because another big name service company had to reschedule my appointment. The soonest they could come out was late January. If they're that busy they probably don't need my business. Luke at Vassars was very personable and was able to schedule an appointment for the following day and were able to come earlier than first expected. Bobby was a great service tech and walked me through everything he was doing. Unlike the BIG boys, they didn't try to sell me any services I didn't need. They'll be back in the spring.

Excellent experience. Bobby Robinson was very friendly and fixed the garbage disposal plumbing issue. He also explained the issues and explain the fixing process. Going to Bobby and Vassars for any future needs. Thank you Bobby