Veitch Appliance Repair

I found this service very unresponsive and unprofessional. As a local resident, I phoned to make an appointment for a Bosch dishwasher repair. I had to wait a week for an appointment and then the morning of the appointment, I received a call informing me that they had to cancel because the repairman had a runny nose. When I asked about re-scheduling, I was told I would have to wait almost another week. When I expressed some distress because I was expecting company and was anxious for the repair, the Veitch rep was very cavalier, basically conveying that he had no sympathy for my need. I felt he should have made more of an effort to re-schedule within a day or two of the cancellation, in view of my having already waited a week for an appointment and the fact that I was expect

The Veitch technicians performed an extensive repair to my Sub-Zero refrigerator that had been damaged in shipping. They let me know when they were coming, showed up on time, and were extremely careful around my new kitchen cabinets and appliances. The repair was done in a very professional manner. (A good ending to a difficult issue.) I would highly recommend this company.

Beware! I called to request a service call on my washing machine which was stuck in the wash cycle. When the technician arrived he diagnosed it as a broken water drain pump and that it needed to be replaced he was only here for 10mn if that. This cost 150 dollars. I was then told the part was 94 dollars plus labor. I said I’d take everything apart to avoid as much of the labor cost as possible. To my dismay it was only a small finish nail blocking the pump from spinning. I asked how the tech came up with the diagnosis and if he even looked at the pump. Seemed like maybe he googled it since that’s one of the top results. So I paid 150 dollars on something that could have been fixed that day and was gonna pay for a part and labor that wasn’t needed. I did get a sorry and we won’t s

Matt was very helpful and was able to do the repair quickly

Have used Veitch many times to repair appliances. Very professional and honest. If it isn't worth fixing they will tell you it's time for a new appliance instead of making a repair that isn't going last.