Village Carpet

First encounter here was okay, picked put a few boards brought them home and made a final pick, after that it went down hill, the associate that schedule wasn't in when we returned the boareds was told we would get a call, 1 week later no call, went in and spoke directly with the scheduler for measuring and she said we were schedule at 1 pm on Wednesday, ( no one communicated this to us ) I took a half day off work to be there and by 1:30 no one showed up. Called spoke to the same lady and was told they could come next Wednesday is that okay. No apology or acknowledgement of missing the appointment. I was looking forward to the new carpet but if this is the service I get while trying to give them my money at 12 to 17 dollars a square foot , I would hate to see what the services is if

The process could not have been easier! After a discouraging interaction with another business, I stopped into Village Carpet and was quickly impressed by their level of customer service and selection. Make Village Carpet your first stop!

Mike came out and measured, he was prompt and on time. Went to the store, picked out what I liked and was told I needed to take the boards home before ordering. Thank goodness we listened as the lightening really is different. Price was comparable to big box store but service was like being part of the family. Will buy from again.

I had a very good experience here the carpets and service were amazing, however, the carpet's did smell very fruity and like a vape smell. My carpets came having this smell and I know its from a vape because its the exact same smell my brothers apartment smells like who vapes 24/7. Not a huge deal to me but just wanted to raise awareness because maybe a worker is hitting their vape in the store, which could turn off others from buying something.

wonderful experience! So patient and understanding.....wonderful work. Would recommend and use again.