Waldrop Plumbing - Heating - Air

Had Melton & Blake, Come to my home for a broken water pipe this morning. Told them on the phone when I called about the problem the day before I could get home until around 9am. They got there at like 8:15am or so. He called me and I told them I wasn't home yet. They were like will go get some breakfast and come back just let us know when your on the way home. So I did they were very friendly and very understanding about the situation. When they got back Melton come inside looked at it all and talk me thru the whole thing. He was very informative about what was going on. Then we talked and he said let me go get my partner Blake and then Blake came in and walked me thru the rest of the process. Two very polite gentlemen very friendly. Those two guys made me feel like family thru the whole

Chad was amazing. He came on a short notice, assessed the situation, moved accordingly, worked with precision, and cleaned up after the job. He helped my family and I get back into our kitchen RIGHT in the Knick if time before Thanksgiving. THANKS Waldrop Plumbing, and THANKS Chad (our tech) and THANKS Madison for “making us smile” with great service! Have a blessed holiday.

I recently had the pleasure of working with Jacob from Waldrop Heating and Air, and I couldn’t be more impressed with his service. From the moment he arrived, Jacob was professional, friendly, and incredibly knowledgeable about heating and cooling systems. He took the time to thoroughly assess our situation and explained everything in a way that was easy to understand. I appreciated his attention to detail and the care he took in addressing our concerns. It was clear that he genuinely wanted to ensure our comfort. His dedication to customer satisfaction truly sets him apart. Thank you, Jacob, for your excellent service! We greatly appreciate your hard work and expertise. I highly recommend Waldrop Heating and Air, especially if you have the chance to work with Jacob!

I feel compelled to update my original review after learning something that truly shocked and angered me. A neighbor around the corner, whose home is nearly identical to mine, recently had Piedmont Gas install the same gas line setup I requested — with a quick disconnect (which Waldrop told me I’d need to do myself afterward). His final cost? $300. Yes, you read that right — $300, compared to the $1,700+ I paid Waldrop for a similar setup. When I heard that, I was stunned. I felt taken advantage of. I had hoped that by writing a detailed letter to Waldrop’s CEO about my experience, someone would respond — but I never heard back. If you're considering Waldrop, I strongly encourage you to read my original experience below. I hope it helps others avoid what I went through.. __________________

I couldn't be more satisfied. A great staff to setup the repair service and a tremendous job with the follow-up to the end. I can't say enough about my Tech, Ryan, absolutely awesome person. Gentleman, polite, courteous and a wealth of knowledge answering all of my questions. Went the extra mile with no hesitation. Also offered things to do if it happens again. Ryan is definately a hugh asset to the Waldrop Company! First time use, highly recommend to anyone.