Wallace Floors

Let me began on a positive note by commending store workers and labor workers on their friendliness. However the flooring laid began buckling up and cracking after 6 months and within the year began breaking apart. I contacted them twice to have them come look at my floor. I also had two other floor layers to come inspect my floor as well. Wallace Flooring had multiple excuses that didn’t make sense as to why my floor did this. I pointed out obvious reasons but they refuted them with excuses as well. 1. My flooring was left out in the cold under the carport until it was laid so it was not given time to acclimate to temperature in my house. 2. The flooring was not laid to allow room for expansion thus causing buckling up in the middle of room. I am not upset these mistakes were made BUT I

We had a great experience! The carpet looks great and everyone was super friendly. The installer was wonderful! Thank you all for a great experience!

Looked like everything was going good until I walked on the floor. They said will you didn't order that. OK than why would that not be a part of the salesman job. They did not give a read out of what there going to do. They let me know on phone ,but did not send it with the installer. Scratches when putting back furniture . Will never use them again.

Went in and picked out several carpet samples but there were no prices. Tony said that he had to call to get prices and he would call me or my husband with the prices. Went in on Friday and on Tuesday still hadn’t heard anything….guess they don’t need my business. Read the reviews and I think I was saved from a nightmare!

I HAVE SAY I HAD AN AWESOME TIME THERE TONY IS A BLAST TO TALK TO AND TUE SERVICE IS OUTSTANDING!!!!!