Walpole Outdoors - Norwalk

Lucy the sales associate and Jimmy the Foreman were outstanding. It did seem like they both really cared. In today's market it is hard to find. Walpole delivered the type of customer service that we expected from them. That is extremely valuable to the client. Keep up the good work oh yes the installers were punctual,professional and highly skilled.

I enjoyed working with Walpole Woodworkers during my recent project. I searched for months to find the perfect mailbox and post and I found them at Walpole! Everyone that I had contact with at the Westport location has been kind, knowledgeable, and patient. I particularly found the showroom manager, Mark to be helpful when he assisted me in selecting just the right products. My mailbox and post were ordered and installed in no time at all and it looks amazing. I am looking forward to my next project!

I am writing to issue a formal complaint against Mark Collins of the Walpole Westport location. He has been completely unresponsive to emails and phone messages. Not only was our delivery broken on arrival but, after several months, we are still waiting to hear whether our light post will ever be installed. Honestly it was easier to build an in-ground pool than it has been to put a Walpole light fixture next to it. I have never complained about a retail experience in my life by his behavior has been unacceptable. As of this writing the months-long issue is unresolved and neither my wife nor I can even get a status update.

Thank you so much to Lucy, Jimmy, and all of the mailbox installation workers, and walepole online customer service for all your help! We love our new mail box and post! We appreciate everyone’s help!! 😊

Our new Mailbox was installed quickly and the quality appears to be as advertised. Thanks to Mark for giving me time and choices. The efficiency and knowledge was much appreciated. I wish they put the lettering on the mailbox as an added service!