Waterworks

We received great customer service from start to finish. Luis was instrumental in helping us select every detail for our home, and we are absolutely satisfied with the quality of the products. What truly set him apart was his personal touch, he even hand-delivered a holiday cake to our home! We are incredibly grateful and will be returning customers for any future needs.

Stellar customer service. I stopped in for product support questions, everyone was very friendly and helpful. Genevieve went above and beyond to assist.

Non existant customer service. They send an automated email saying they will reply to you in 24-48 hours and that simply is not true. Its been 5 days and nothing. Shameful.

High -end product, was expecting same customer service in store. Instead, 2 lazy ladies with long faces sitting at their desks. Had to wander around and ask for help...

Love the friendly staff and the product. The showroom is so sharp and clean. Thank you!