Wellborn Cabinet, Inc.

Buyer Beware: Poor Quality and Zero Accountability from Wellborn Cabinets I invested over $80,000 in Wellborn cabinets for a full kitchen remodel, trusting their reputation for high-quality, American-made products. What I received, however, was deeply disappointing — both in terms of product quality and customer service. Right out of the box, there were glaring quality issues. The paint finish was inconsistent, with visible rub marks, blemishes, and thin coverage that left areas of raw wood exposed. Several cabinets arrived with cracked frames, and the $80-per-can touch-up spray paint was not even a close match to the cabinet color. Even more troubling, some drawer faces had staple holes punched right through the front, clearly a manufacturing defect. When replacements were sent, they were

We went with a local kitchen company (ACW Kitchens) to install Wellborne cabinets, after much disappointment and damage to our home we had to fire ACW. Is is that the cabinets we received and were installed have manufacturing defects. One has a chipped panel and 2 have misaligned frames. We contacted Wellborn and they told us there was nothing they could do and we had to work through our installer, even after explaining our situation and that the installer was not going to do anything about it we were essentially told tough luck. Be aware that this company does not stand behind their product

I am also very disappointed in the quality of these cabinets and the company’s customer service. We have Welborne cabinets throughout our house. The finish is coming off, is uneven in some places, and it looks like I’ve sprayed bleach on the doors . When I called the manufacturer to see if I could get replacements for some drawers and cabinet drawer faces, they told me they don’t provide replacements. I wasn’t asking to receive them for free. I was willing to pay for them to replace the defective ones. I also called back to see if I could get a stain to possibly re-stain the cabinets. They told me they used Sherwin Williams stain, but when I went to Sherwin Williams they had no idea what I was talking about. It’s sad they can’t provide a better quality product or at least provide better c

We have worked with Wellborn on multiple kitchen projects, and the experience was great. Price point is competitive and the quality is really good. On top of that, being a US-based manufacturer with a US product is particularly beneficial given the ongoing tariff landscape.

Attention truck drivers: excellent service, you can park overnight outside the warehouse on the dead-end street and they start unloading at 4:30 am.