Wellmann Heating & Air, Inc

After nearly a month of subzero temperatures (February 2021), our HVAC blower motor decided it had enough and quit on us on a Saturday night. Wellmann Heating & Air was able to get out to our house in about an hour to start working on our unit. They were not able to replace the motor that night because it was a unique model that had to be ordered, but they were able to install a temporary motor that would keep our unit running until the new one arrived. I really appreciated that Wellmann told us the exact cost of the emergency visit up front and was able to give us an accurate estimate of the cost of the replacement motor so there were no surprises when we received the bill two weeks later. Overall I am very satisfied with the service we received. Thank you!

Our 15 year old AC wasn’t cooling. After what was thought to be common repair of the thermal expansion valve turned into bigger issues with communication between control panels Wellman’s provided recommendations, upfront pricing and quickly replaced our entire AC system rather than limping along a failed unit. The level of service from all technicians, sales management, and scheduler. They were prompt on repairs, did not surprise us with additional fees or up charges, and provided a great experience.

The tech was not friendly. He came in and said he broke the discharge circuit breaker and I said it was like that when I pulled it. The air conditioner was still working and there was power to the unit. Now to find out if am getting charged for the part your tech broke off completely. My air conditioner is old and I know its a matter of time I will need a new one there are a lot of companies in Lincoln I will go with. You better rethink how you treat you hope could be a customer again. As of right now I will not call or refer you to anyone else.

My mother’s A/C went out on a Saturday in 100 degree weather. I called several places with no luck, Wellman’s was the only place that took the service call, came out & had it running within an hour. Fast, affordable (given the day), friendly! Thank you for considering my mother & 101 year old grandma’s comfort & health on a busy hot Saturday!! Highly recommend 😊

Wellman's services were retained to perform annual servicing of our heating and air-conditioning system, including our humidifier. Due to their failure to take a moment to inspect the drainage system associated with our humidifier said system became clogged resulting in flooding of our family room. This flooding resulted in permanent staining of our carpet. Wellman refused to make any attempt at all to resolve our problem. They obviously are not accepting their responsibility to perform services in accordance with local industry standards.