West End Plumbing Inc.

West End Plumbing made replacing my water heater incredibly easy. I had it installed within two days. The whole process was smooth and professional. They gave me a military discount on the service which I really appreciated. Big shoutout to Mike Werne for excellent customer service during the installation. Highly recommend!

I had a new hot water heater installed due to my prior one was working but old. Mike W installed it and was excellent - he instructed me how to turn off the water heater and the water to my home. He was very pleasant and knowledgeable. I had a quote from another company that was twice as much. Very affordable and competent. I would definitely recommend this company for your plumbing needs and request Mike W:)

Very unhappy with this company. Adam the owner didn’t want to help. They demanded I pay them just to look. They installed a water heater for me when I moved in. They put a tape around the gaps but the city inspector said to remove it and only use screws which they did. I didn’t think anything of it. Over the last 3 years I’ve had a severe heat/humidity issue in the utility room and always thought it was a venting AC issue but the AC guys always recommended a new unit. The last AC guy I had check it out saw the vent pipe for the boiler and said that’s probably my issue. There’s misalignment and gaps in the vent pipe. Whenever someone takes a shower it’s excessively humid and hot. I told them I’d send them photos to review before sending someone out but he refused even that. This work perf

Yesterday, the toilets started burbling when not in use. Yikes! Called West End Plumbing and they put me on today's schedule. Absolutely excellent service. Johnny was efficient, easy to talk to (meaning he explained everything that had happened, what he needed to do to fix it, and how to make sure it did not happen again), and solved our problem within two hours. Customer service, both when I called and the visit, were exactly how a repair call should be. Thank you, West End.

Mike W. was very professional when changing my water heater. He is extremely knowledgeable when it comes to water heaters. He addressed all of my concerns and answered all of my questions. Mike W. is very articulate! My husband and I highly recommend his expertise. Thank you.