Western Exterminator

They no showed for an appointment 7 days ago. After two calls being assured that they would call me back I have received no call back. I will not be hiring them again, I feel scammed at this point. They also didn’t finish the work at my house and I have no one to tell since you call a corporate line there is no local number that I am aware of.

Had an appointment for 2-3:30 window. Told I would receive a call prior to arrival. A few minutes before 5:00 I called the main office because Justin had not been to my house nor called. Receptionist tried calling Justin and his mailbox was full. Asked if I wanted to reschedule. Are you kidding me!? Why would I do business at all with them after such poor customer service. No apology offered either. I’ve told as many people as I can NOT to hire their service!!! How are they even in business?

I highly recommend Derek for anyone in need of reliable and thorough pest control services. He is incredibly hardworking, knowledgeable, and takes great pride in his work. From the moment he arrived, his friendly and outgoing personality made the entire experience easy and stress-free. He took the time to explain the process, answered all of my questions, and made sure every concern was addressed. You can tell he genuinely cares about doing the job right the first time. His professionalism and attention to detail really set him apart. If you’re looking for someone who’s not only great at what they do but also a pleasure to work with, Derek is the one to call. Five stars all around

Rich is the only exterminator that comes to the facility I work at unless he’s on vacation. He does an excellent job. If we have any problem with bugs in a certain area that is not usually his regular routine on site, he’ll take care of the area right away.

West Ext has been an outstanding partner in keeping our facility pest-free. Their reliability and professionalism are unmatched. Our technician, Rich, consistently goes above and beyond—he not only ensures every task is handled thoroughly, but he does so with a positive attitude and a smile on his face. His dedication and attention to detail give us complete peace of mind. We couldn’t ask for better service!