Western Pest Services - Pest Control, Wilmington, DE

I had a problem with birds nesting in tge eaves of my porch. Western Pest Services came out and gave me an estimate for removal and installing a barrier to further nesting. They scheduled the work for the following week. Excellent service, did exactly what was needed. Service tech, John, explained what he would do. He was very pleasant and readily answered my questions. He's definitely an excellent representative for the company.

Jordan was our Service Tech. He was informative, personable, timely and most efficient in his job. All of the reps we've encountered from Western Pest Service has treated our property, my husband and I with respect. Thanks for a job well done.

Absolutely pathetic! I made an appointment for between 12 and four. They never showed never called.! When I called them? They said that my appointment was the following day. ( which it was not because I told him it was my only day off.) so I scheduled for the following week to be there first appointment in the morning and they said absolutely no problem. Sorry for the confusion.! That day comes and nobody shows and their response was, they were going by the old notes which was for late in the afternoon and I was very specific how I needed it early in the morning first person. I asked to speak to the owner or have him call me. Nothing.! What an absolute disgraceful way to run a business.

Call and schedule appointment gave detailed list of issues. On appointment day technician missed appointment window. Causing me to call and ask about where about. I was advised that tech would be at my house by 2. Around 3:30 still no contact from tech. Called in again advise tech came to my house knocked and left even though someone was home the entire day. Tech shows up around 4 spend 10 minutes in my home baits one area(kitchen) and didn’t even go upstairs to address my main concerns. Didn’t spray just left some traps in my kitchen and leaves again not address what I paid $300 and signed up for the recurring service for. Also the tech never called and advised they were on the way. Poor communication and didn’t address my main concern. Advised if we want him to spray we need to make an a

It cost more than $700 in the first year . It is very active to collect money and sign the contract, but there are more and more ants in the house! when signing the contract. I have already told him that I have this little black bug in my house. Now I contact him, he said the contract is not covered!