Whitaker's

Impressed with their professionalism as well as the value. Their labor rates are an exceptional value and the material selections are wonderful. Truly appreciate that Phil took into account our limited resources and was still able to help us find a quality product that looks amazing. And for those who price shop: they beat everyone, including some very big name box stores and 2 very large big name flooring companies. The result is stunning. Entire attic: 2 bedrooms, landing, halls.

I purchased flooring from Whitaker's during a major house remodel in 2018 and was so impressed with their customer service and the quality of flooring that I returned for my next project in 2022. Phil was super helpful from day one. I visited A LOT of home improvement stores during my remodel. Phil stands out as one of the top employees among the stores I shopped. He was not at all pushy with sales. I asked for an overview of flooring types and he gave me a broad overview, then provided detail. He understood the requirements of installing flooring over different sub-floors (I am on slab, had to pour liquid level over areas with old flooring, etc.). He was honest about the ease of installing different types of flooring (I installed it myself) and never pushed me to purchase their installati

I know it sounds like a cliche, but truly, Phil went above and beyond to help with our carpet needs. We went to 6 places that day. It was our own fault, but we had a time constraint. Phil spent a lot of time with us and steered us in the right direction. We got the carpet we needed and had it installed the same week. This is exactly why this company has been in business in Albany for so many years. Customer satisfaction at it's finest. Thank you Phil!

Went in to look for some blinds. Ken approached us in a very nasty tone of voice and seemed quite annoyed he had to help us and answer any questions. Should of left right then instead of spending any more time in the store. He obviously does not like working with people and should not be dealing with the public. He had a terrible attitude and we won’t be returning to that store. Will purchase the blinds from another store that has employees who like there job and working with the public. If I had acted like him in my job I would of been fired right away. I doubt we are the first people he has treated this way and won’t be the last. If you go into shop there hope you don’t end up getting him to help you as it will be a horrible experience.

And outstanding and well run business. Just over a year ago we had Phil and Tammy assist us in selecting a whole house of flooring and window coverings. Everything was done super professionally and these folks went out of their way to accommodate our needs… Nothing was too difficult for Whitakers to accommodate. Fast forward to today… The carpet that was purchased turned out to be defective… Not good. We contacted Phil and he was Johnny on the spot in coming to visit with us and have a look at the problem. He was somewhat surprised that the particular carpet brand had failed, but immediately took responsibility and indicated that our assessment of the carpet becoming “untwisted” was not our problem, but Whitakers, and they would take care of the situation. The manufacturer tried to wiggle