Willard Air Conditioning & Plumbing

Thank you for the great customer service provided by Jennifer Robles (Trainee) and John (Trainer). I’m usually reluctant to have a trainee handle my plumbing needs, but Jennifer not only got the job done, she went above and beyond to make sure I understood all of their pricing options. I am a very satisfied customer!

My service window was 11:30- 1:30. I called at 1:30, 2:30, 3:30, and 4:30 for an update and never heard back. I called at 5:30 and requested for my service request to be cancelled if I had to wait past 8:00. The dispatchers were polite but explained that all they could do was notify the plumber of my updated ETA request. I never heard back from a plumber.

Jonathan Firm came out on a Saturday to rehab our whole breaker box, add a whole home surge protector, and 5 new GFI's. He was very friendly, knowledgeable, professional, and answered any questions I had. He made the whole process very easy on the family and our electric was only down for a few hours for all the work that was done. We highly recommend him for any electric work that you need.

Stuart came by to help fix my AC. He did an amazing job and made sure everything was up and working before leaving. He provided friendly and timely service, would recommend!

We had a sprinkler issue and Willard sent out a technician named John Mckinnis. He was very professional and honest. He diagnosed our issue and didn’t overcharge us. We will definitely be using Willard Air Conditioning Plumbing and Electrical again if ever needed!