William J Malcolm & Son Inc

I am very pleased with the service I got from Kevin today. He showed up when promised, took the lowest-cost approach to fix a problem, and then stayed on to take care of a last-minute add-on faucet renew. Looking at the previous reviews I am somewhat perplexed by the complaint about the front office. I have been a Malcolm customer for several years and have never experienced this.

One of the best things about Cambridge and its people is that we will always love and appreciate good old local businesses. Malcolm and sons is an over a hundred year old business that had worked with generation after generation of their customers. They are trustworthy, professional, and do their best. They are there for you when no one else can or wants to take the job. If you have taste and appreciation for neighborhood businesses, you I’ll be very happy with them! Thank you WJ Malcolm and sons!😊

Malcolm comes through yet again! They sent Bob who fixed everything perfectly. You know your in good hands with him!!!! He is an expert plumber and a good person as well. I will always ask for him. I have used this company for about 50 years and they are the best in the business!!!

I own a large old West Cambridge Victorian house and for more than 30 years have used WJ Malcolm Inc. to fix its intermittent plumbing and hot water heating problems. They are honest, reliable, and competent. They keep their appointments, and respond promptly to emergencies. I strongly recommend them. Robert Neer

We had a faulty garbage disposal and clogged drain that was leaking. They visited on the same day following a short, polite, and professional phone conversation. They visited on time and despite an end of day scheduling managed to fix the drain and replace the disposer in no time with no hassle. Highly recommended!