Williams Carpet & Flooring Outlet

I recently had the pleasure of working with Williams Carpet & Flooring Outlet, and I couldn't be more impressed! From the get-go, the owner Patricia and all office staff were super professional and friendly and made the whole process seamless. The installation crew was very knowledgeable and friendly, and their professionalism shone through in their work. They were always on time, which speaks volumes about their reliability. The crew did an outstanding job, and they left my home spotless. What truly sets Williams Carpet & Flooring Outlet apart is the personal attention they provide - it's a refreshing change from dealing with big-box stores. I highly recommend Williams Carpet & Flooring Outlet for anyone looking for top-notch carpet installation with a personal touch. You'll get better se

Extremely happy with the customer service and carpet that William’s carpet installed in my childhood home. My parents were happy with the price and the install of their team. We would recommend them to anyone.

The team at Williams are great to work with from product selection to install. The installation crew were considerate and cleaned up each night. Our project was to remove wall to wall carpet, repair some baseboards and install wood like laminate flooring.

Really not happy with the flooring, installation, and lack of customer service. Contacted several times (Patricia) since install and received promises to fix - never happened. They are quick to pressure a sale, but drop you when you have quality concerns. Flooring slides and gaps everywhere; looks terrible! Gaps in the middle of the floor, at baseboards, in the closet. Spills get between the gaps, debris, etc. Quarter round was removed for installation. When put back up, they left staple holes that need to be repaired. Recently had a new stove delivered - flooring under stove is incomplete. Installers couldn’t even glue it down; they used painters tape? Very dissatisfied with the business and lack of quality. Let the pictures speak for themselves. Terrible install. Empty promises to fix th

Wonderful company! They have so many options - it’s unbelievable. I had my hardwood floors sanded and refinished, new engineered hardwoods laid in two rooms, a step boxed in, and I purchased a rug. I receive so many compliments on my flooring and rug. We couldn’t be happier.