Window Installation by The Home Depot

I was underwhelmed by the Phone Sales consultant. Yet, very impressed by our contracted installer. Our experience was a mixed bag. Sales Associate was somewhat detached or uninvested for our purchase. Specific details for our door were lacking. Although the individual was pleasant, she missed significant basic details. My impression was the associate was simply reading from a computer monitor, which i could have & certainly did. Overall, I was disappointed with that portion. But the final product received was wonderful. The installer was knowledgeable, even though communication was somewhat limited ( let that sink in ). His work was time efficient and detail oriented. I began watching his work, then decided to let him 'do his thing'. Great Results. So my impression. Bad Sales & Good

There was bad communication between the company conducting the measurements and mill works. This led to my installation being delayed for a month.