WindowWall

Had the installers come in and install a window in my master bedroom. Love the window and it was completed fairly quickly within about 2 hours! However, when I go to use my bedroom bathroom, I see that the top lid is open and pee on the rim. One of them walked into my PRIVATE bedroom bathroom without even asking and used it and not only that but left it dirty with their bodily fluids on it. See attached pictures. If they had asked to use the restroom, I would’ve directed them to my guest bathroom-not my private bathroom that has all of my personal items in it. Super unprofessional and a lack of privacy. And now hygiene-that I have a stranger’s bodily fluids on my toilet that I now have to clean and disinfect. So disgusted. To top it off, he called window wall and put it on speaker for wind

As other reviews have stated, I chose to go with Window Wall because the consultation left me feeling confident that they would do a good job and be good to their word. The sales person specifically asked if I had experience with contractors on our house previously and I told him I had. He then asked if it had been positive because most of the time people have complaints and said Window Wall works to ensure they have none of that. Well, they were the first and only contractor I have had complaints for so far. After paying close to $10k for a door, you would think they would provide a better quality product but that was not the case. During the installation, they chipped a porcelain tile, laughed about it and told our tile contractor who had laid those tiles several days earlier that he wou

They are really good at coming to your home and selling you these windows and will hover over you as you sign the sales agreement. Once that is signed, good luck. In addition to the poor window quality, they have destroyed my walls, windowsills, and baseboards. Windowwall sent another team out to "fix" the issues but did not fix them, instead asked me if I know how hard it is to install windows....not my problem? So then inspection day came and the windows failed. It has been a month now and still haven't heard back from windowwall. The windows cannot pass inspection until the scratched window is replaced, and another window that needs to be worked on because the window will not open. The inspector told me that if these windows were installed in his home, he would take them to court for ho

Jimmy and his team were outstanding! They are true perfectionists. Three large windows and a front door were replaced over the course of 2 days and I couldn't have asked for better work or service. They cleaned up after themselves after every step during the process, so there was never any trash or materials lying around. They were mindful of our home and our dogs--both of whom loved every worker! The windows and door are premium quality and you definitely get what you paid for. I also love that I was able to customize my door. I wanted something unique and it looks amazing. I couldn't be happier with this company, their employees and their products. They have great warranties, too!

Fantastic experience with the WindowWall team. Especially the installation crew. Ours was a decent sized residential job, 24 windows and a set of French doors. I was present for the entire 7 day install. The PGT windows are a stellar product. The house is tight as a drum. The installation crew was meticulous. Careful, clean and patient with my questions. Thanks Jimmy. I am quite happy with our new windows and certain they are the last I will ever have to buy. P.S. I saw some previous reviews regarding minor damage. I am an apologist on this issue. This is expected and I was briefed as such. My windows were 30 years old and some quite difficult to remove.