Windsor Garage Door Services

Top panel of garage door itself completely failed only 2.5 years after installation (by Windsor). A few handymen have stated it failed so early due to subpar installation of rail system and brackets/stiles. I can move past that - things break. The gentleman from their shop said they could fix the panel and noted that some of the wood accent pieces were coming loose from the door’s face frame (because of poor installation). He said the would tighten those up - no problem. The end result is shown in the pictures below: hundreds of screws in both of my garage doors and an attempt to countersink and cover with black putty. Hopefully the paint job I have to do over the weekend will make things look okay; otherwise, Windsor has effectively ruined the aesthetics of my garage doors, albeit fo

Based on so many negative reviews and an apparent lack of professional scheduling abilities, we are going to use a different company for our garage doors.

I had a home built in 2017-2018. Windsor installed the 2 garage doors 11/30/17. They also installed the openers 3/18. The double door hinges broke 11/18. I called for service, they could not get to me for 5 days. That was reasonable due to Thanksgiving and the weekend. Unfortunately they did not show up, even though I called to verify the appointment that morning. I called the next day, 3 times, and was finally told I would be put on the schedule for the following day. Then today they called me and told me that even though they installed the doors, there would be a $60 trip charge, and a $80 service fee, did I still want them out? It was STILL under warranty. The woman that called me from the office, Sarah, was rude, dismissive, and uncaring. She told me that was their policy. I repeated

We only had a spring replaced on our garage door. Their price was reasonable and much cheaper than a lot of the garage door companies around. The only negative aspect was that the appointment time they gave me wasn't respected and they showed up much later 1.5 hour after our appointment block. We didn't get a call to tell us they were running behind, we had to call them to make sure we were still on the list for the day. Other than that the service was pleasant, the tech guy was nice and helpful. I would use their service again. Thanks!

Wonderful crew! Needed my garage door torsion spring replaced and originally went through Home Depot. So glad Home Depot led me to Windsor. Went to Home depot late on a Tuesday evening, Windsor called me (Thank you Megan) early Wed and set up a service time for Thursday early afternoon. A very special thank you to Reyes H. & Tomas for their excellent customer service and professionalism. I would have these guys come to my house again anytime! In the future, for anything doors, siding and/or windows, without a doubt, I will contact Windsor! THANK YOU!!