Windy City Air Conditioning & Heating

My air conditioner went out on Saturday July 3 (of course on a holiday weekend). A friend of mine recommended Windy City so I called them about 5:30 pm and they said they would call me on Sunday July 4th at 8 am to set up a time for a tech to come out (this is the point where I know it’s going to cost a fortune due to it being a holiday and on a Sunday). Windy City called at 8 am and the tech was at my home before 9 am. Thomas was awesome - very professional, great personality and didn’t try to sell me something I didn’t need. He had my air conditioner up and running in less than an hour and it didn’t break the bank. I don’t write many reviews but the outstanding customer service from Windy City went above and beyond my expectations. When you run a business and put your customers first - w

Contacted Vern, he came as a referral, and I am so grateful. He came right out and was extremely professional, knowledgeable and their services were at a fair price. (I shopped around and they were the most comprehensive and at the right price) Vern explained in detail what would be needed to get my air conditioning/furnace system back on line. The team that came out, special thanks to Andy, Bruce and Juan, these guys were terrific. It was a big job, but they worked late and non stop until it was completed. Excellent customer service, I highly recommend this company and team!

Windy City Air did a great job. They had a quick turn around time for service. Our company will continue to use them when we have HVAC needs for our modular office trailers. What else do you need other than quick service, reasonable prices, and a happy customer? Thanks again for a job well done. - Ben

windy city air conditioning and heating was one of 3 companies that gave us quotes when we wanted to revamp our system to get rid of the cold areas. They were very professional and came up with ideas and information we had not considered. There bid and recommendations were less than the other two but the quality of their work far exceeded our expectations. The crew was supervised and professional at all times. They even came in under budget. Since the original work the unit under warranty had a problem. The part was of course not the usual size. They went above and beyond to find one locally and get the heat back on. Their communication is excellent as to job updates, cost, parts, arrival times. You are never left wondering what is happening because they let you know. I have recommended Wi

I had recently requested that Windy City come out to my residence for annual maintenance with the coupon. The technician was nice and customer service was great but they did state after inspection that my unit was on its last limb and that normally they would be able to replace the blower motor and fan blade and capacitor out but with it being an old unit from 1994 they are unable to order the parts and that we would have to replace the whole unit if and when the parts do fail. I immediately called my home warranty company to have one of their contracted companies come out and I would try and get it replaced through my home warranty. Well the company they sent out was able to order the parts and install, now my unit is working perfectly and my wallet still has money in it. I don’t know why