Winpark

A week has not passed by now and my Bentley (MSRP around $250K) that Propark Mobility Valet crashed into another valet vehicle is still not fixed!!! I had a reservation New Year's Eve at Mastro’s Steakhouse, 1650 West Loop S, Houston, TX 77027. The reservation was at 430pm and left my Bentley with valet and it was parked in the front. Around 730pm when I left and requested my Bentley, valet (Alfredo) handed the key to a valet driver to get my Bentley. The driver he handed it to pulled out my vehicle out and backed my Bentley directly into a parked Toyota RAV4 front end metal license plate area!!! I called Houston Police and they came to standby and witness valet taking my information and sending me a form to fill out regarding damage to my Bentley. My Bentley was in immaculate condition

Prepaid for parking at lot 348 and came back to my car with a parking notice asking me to pay over $100 as though I didn’t pay for parking. The notice gives you two days to pay. When you try to contact the lot attendant or the local Houston office no one answers the phone and the dispute email on the notice doesn’t work and sends Mail Delivery System Errors. Either this company screws over customers on purpose or the attendant has no idea what they are doing.

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