Winsupply of Louisville Showroom

Bought a water heater from them, and we were told they would haul off the old one, but delivery person refused to come in our house to get it my husband was going to help bring it out, the delivery guy (Jimmy) also did not want to help bring in the new one, he was just going to drop it in the driveway, which was only coming up 3 steps, could have gotten better service from Lowe's, when we bought a washer and dryer from them they brought them all the way in the house to the basement, we'll think twice about purchasing from them again, and all kept saying is that if he came in our house and got hurt they could sue us