Wright Now Family Movers, LLC

I recommend not to use Wright now Family Movers on September 2, I gave him a deposit to move me on September 10 at 10am at 9:38 he text me can I change my day told him no just give me my deposit back. He said meet me at my bank on Tuesday he never showed up. So I text him he finally text back and said he was at therapy and said he doesn’t give refunds back he canceled not me. If I don’t hear from him by the end of the week I going to Smalls claim court for my money

I strongly do not recommend anyone to use Wright now family movers. I booked a U-box at U-haul, and the moving service at U-haul assigned this company to load my furniture. We scheduled Monday, but on Monday, they told me they have to reschedule it on Wednesday. So, I have to contact U-haul to keep my U-box. On Wednesday morning, they suddenly told me that they cannot come without informing me before. Even worse, they did not want give me refund, they want us to find another moving company and they pay them HALF the bill. They are the most irresponsible company I’ve been serviced. Please find another moving company if possible.

Didn't give me an exact (or approximate) time to arrive at my apartment. When he arrived at my apartment and called me, he had already logged 30mins claiming that he couldn't find my apartment. According to my record the moving took about 3hrs. Instead of adding just 1hr to the originally booked 2hrs, he added 2hrs claiming that the system logged it as 2 more extra hours. I understand that the system might book in increments of hours, but the job logging starts when movers specify a time and honor it, or when they arrive at the apartment otherwise. This appointment was a reschedule. My first appointment was not honored claiming rain and running late, the second appointment was also not honored claiming running late with other moving job.

Denell and his team were great! On time and efficient! Looking forward to using him for my next move!

Bad business. Poor Service.