You've Got Maids of Durham

This review is long overdue review. They've been cleaning my home for years now and have consistently exceeded expectations. The team is always punctual and thorough, and Alice makes communication effortless whether I need to reschedule or have a quick question. On top of the quality work, their pricing is genuinely fair. Highly recommend to anyone looking for a reliable home cleaning service!

Just had our initial whole house deep cleaning, getting ready to start biweekly maintenance. Walking into my house after they finished I was overwhelmed. I haven't loved my home this much since the first day I walked through it and fell in love. Thank you, Alice and team, for bringing back that feeling for me! Great job!

I cannot speak to the quality of the service but there has been poor communication from YGM in Durham and they have left us scrambling to find a cleaning service for our tenant. I began reaching out to them in early December '25 with calls, and emails and heard nothing back and eventually stopped by the office and spoke with Alice. She confirmed she would be able to help us and took my information. She sent a follow-up email several days later saying they would be available to help us. The move-in date for our tenant approached and I reached out confirm the appointment in early January. Nothing. I emailed again, and nothing. Called again, nothing. I stopped by the office and spoke with one of the staff there, left my information for Alice to contact me (again) and still nothing. So we ar

Working with You’ve Got Maids is a great experience all around! Scheduling and booking is a breeze. The customer service is great and responsive! We’ve gotten a deep clean twice so far and are always amazed at the outcome! We’ll be sure to keep coming back and book another service with You’ve Got Maids!

My team Rosa and Belkis are excellent. They have provided me with diligent, quality service for over three years. Their attitude is so pleasant they feel like family. I just love them both for keeping my home so clean and tidy always.