Zerorez Tri-Cities

I would not recommend this company based on my recent experience. I used their services twice—the first time was excellent, but the second visit was extremely disappointing. The technicians showed little professionalism and appeared to rush through the job, finishing in less than 40 minutes with minimal effort. They also scuffed the walls in my newly painted home and did not mention the damage. When I attempted to contact the company about these concerns, I never received a response. Unfortunately, the lack of consistency, care, and customer service makes it difficult to recommend them.

Josh was incredibly thoughtful, professional, and compassionate. Listened to my needs with an honest heart, and honest hard work. He did a fantastic job, and would absolutely recommend using this company again. Josh deserves all the praise for a job well done, and most importantly, being human. Not only was he helpful but knowledgeable also, and made sure to be transparent with any follow up instructions. With all services on a loveseat and couch came to $368. 10/10 worth it.

The guy was very friendly and I don’t know if it is his fault your products but I just spent over $200 for carpets to look like I used my own carpet cleaner. I don’t see one stain that has been removed from any bedroom.

Very great service. Tech explained everything he did to me. Eric was exceptionally through in cleaning He should be commended for exceptional service

So impressed!!! I called in with a bunch of questions before booking and they were super helpful and patient. Our dog basically lives on the love seat, plus we just had our popcorn ceilings removed, so I really wanted a good, deep clean. The tech who came out was awesome—professional, friendly, and very thorough!!! Everything looks (and smells!) so fresh now. 10/10 recommend!