Zip Appliance Repair & Service

⭐ **1 Star – ⚠️ STRONG WARNING: Do Not Hire This Company Zip Appliance damaged my refrigerator during an inspection by scratching the doors, then flat-out denied responsibility and blamed me. The refrigerator was in good condition before they arrived. Their response was unacceptable. Instead of taking accountability, the only thing they offered was a service fee refund, which does nothing to repair the damage they caused. No apology. No real solution. Just excuses and finger-pointing. This is a serious red flag. If a company can damage your property in your own home and then refuse to stand behind their work, they should not be trusted. This is not how a professional service operates. Document everything or avoid this company entirely. I regret hiring Zip Appliance and would not recomm

Jacob did a great job! He is professional and very customer friendly. Down to earth and experienced. Came when he said he would be here. Called prior to make sure it was still a good day and time. Quick with great results. Very appreciative

I scheduled a service call to inspect an old built-in fridge, which I specified… old, built-in, SubZero. They asked me to send detailed pictures of the fridge and the manufacturer tag. The tech that showed up was early and very friendly. He inspected it, confirmed it was a bad compressor and also needed a seal that they didn’t make anymore and no aftermarket substitute was available. That was the easiest $250 I’ve ever spent in my life. I don’t understand what was the point of the pictures sent days ahead of the appointment if not to verify it was something they could actually work on 🤷‍♂️

Angel came by and provided us with a part and labor repair price. I was looking for an honest assessment and that's what he provided. I never felt like I was being pushed to purchase something and he was very helpful with providing other options in the event thay we changed our mind.

Jacob provided friendly expertise service in repairing our 25 year electric cooktop. He was able to find a universal part to replace the old control switch that no longer was made. Glad we were able to repair! Well. The repair lasted a day! After two follow up service appointments my cooktop did not get repaired and due to the incompatible parts used all four coil control switches blew out. Zip Appliance Repair did inform me that the oem parts were no longer made or available. It was my choice to move on with the repairs. I contacted Zip about the 361.53 spent on the service and parts to be applied to the purchase of a new cooktop. Zip’s bid deducted $291 but I was responsible for the cost of the nonfunctional parts used for my stove top. After Zip deducted the $291 from 1271.63, their