1st Choice Plumbing, Air & Insulation

UPDATE: Shortly after posting my original review, 1st Choice Mechanical reached out immediately to ensure my complete satisfaction. While a quality control follow-up is standard practice and I had simply slipped through the cracks, they took full ownership of the situation without hesitation. A representative came out, answered all of my questions, addressed my concerns, and got me scheduled to repair the scuttle. The response was professional, proactive, and reassuring. From reception to sales to the technicians, every team member I interacted with was top-notch, friendly, professional, and genuinely committed to making things right. Their willingness to listen and act quickly speaks volumes about their customer service and integrity. I truly appreciate how seriously they take feedback

Tim and Nate are absolutely WONDERFUL! I had 4 quotes to fix the hot/cold zones in my two story house. Each vendor all came to the same conclusion; however the solutions to my problem were all different and two were boarderline fraudulent! Tim took several hours to scour over my electric bills, perform an energy audit and then explain (NOT man-splain) several options to correct the duct work in my 30yo home. Nate came next to assure the plan was feasible without damaging anything structural in my attic. To top it off I was having company in 4 days so 1st Choice arrived at 7am on the agreed work day with 6 trucks and 7 men! They worked until 9pm in order to assure everything was operational. This type of service, attention to detail and honesty is rare and I greatly appreciate the qua

Jeo did an amazing job helping me understand what issues my AC hand. He didn’t try and upsell me on service I didn’t need. He was honest and straightforward with his quote. I really felt he had my best interests in mind and wasn’t trying to nickel and dime me. I feel I can trust 1st Choice with any future fixes or installations. They will be the first ones I call. Great guy, great service, and great company. Well done sir!

From now on - the plumbing service company that I'll be using. Super friendly folks, explain at a great level of details what fixing/repair options are available, their pros and cons and then working hard to follow the plan. They ran into some issues, had to make an additional trip and get an extra part and it is all for the same price. I have a lot of respect for their professionalism. Special thanks to Daniel McAninch. Highly recommend them to others.

Great group of people to work with! We received a fair price and clear communication throughout the entire process. We always knew what to expect and when, which made everything feel organized and stress free. Although there was an issue with the roof installation that caused some internal water damage, they responded immediately. They quickly sent out a roofing company as well as painters to assess and repair the damage, and everything was handled promptly and professionally. It’s easy to recommend a company when things go perfectly, but it says even more when a company stands behind their work and resolves issues quickly. First Choice Mechanical AC did exactly that. I would definitely use them again.