911 Restoration of Connecticut

The friendly, fast and professional service is excellent from beginning to end. 1) you call 911-restauration 2) you get a scheduled call from a local contractor 3) the local contractor comes by and looks at the scope of work and gives a fair estimate. In my case it was dust and contruction debris cleaning in the basement and crawl spaces of my newly bought apartment that contractors had left behind years ago. 4) The local contractor comes by at the scheduled day with 2 persons who will do the work. He leaves and the work persons do the work. I checked their work and asked them if they wanted to do a few corners into more detail which they very politely and without any complaint did. Very happy that they took a few extra trash items with them that weren't part of the original agreement. The

Had a great experience with mike from 911 restoration. Had a ton of water damage come into my apartment and mike came here in the middle of the night to take care of it. Was quick and his team restored everything back to normal. Even better than it was before. He also helped me when it came to working with my insurance company throughout the process. Something like this has never happened to me and it was extremely confusing on what was covered and what was not. Very thankful I called the right company!

I had damage in my basement from some flooding due to a broken pipe. They were very professional and attentive to my water damage. They were beyond great, I hired them for repairs as well. I went through my insurance for both issues and they worked and communicated with me and the insurance company very efficiently and almost on a daily basis. They did an amazing job, as if there was never any damage! So satisfied with the work. Can’t thank them enough, I will definitely be recommending in the future.

I had an electrical fire which caused damage to an outside wall by the master bath and most of the damage was smoke-related. Paolo and his crew traveled and commuted to my northern Massachusetts house to mitigate by cleaning all surfaces, remove carpeting, put all my furniture and possessions in storage then return everything a month later. There was some minor damage to several items and Paolo had a stereo speaker repaired. He was extremely professional and caring. It was obvious his crew respected and liked him greatly. I feel he had superior management skills and did everything possible to make things easier for the people who are in need of his services. I feel very pleased about the promptness of the project and it's outcome.

I used 911 Restoration during a recent storm. I called and they were here in less than an hour! They explained what needed to be done and started work that same day. The Project Manager along with his office team made the water mitigation process easy and quick. They turned a stressful experience into a positive one. Would definitely call them for restoration services, Thanks again!