A+ Appliance Repair and Maintenance

Anything but A+ experience unfortunately. I rarely take the time to write bad reviews but this experience was terrible. Technician never called before going to the property. Was about 1 hour late with 0 heads up from tech. Misdiagnosed appliance issue and said there was electrical issue from breaker panel. Called licensed electrician and they tested the power with a multimeter, no issues, it was an appliance problem. Called another appliance company and paid the $100 trip fee. A+ said it was Whirlpool dishwasher, but it was GE - out of the $100 trip fee thanks to them being misinformed. Terrible experience, do not use them.

DO NOT USE THIS COMPANY! A+ came out to clean my dryer vents. One week after my service I was getting the same error code on my dryer that indicated I still needed my vents cleaned. I let the company know and they REFUSED to return to see what the problem was. They said that the tech said he did the job and would not return. A+ then tells me that there must be an issue with the control panel. And, the cost to repair that will be $300....when would you like us to come out. I contacted the manufacturer of my dryer to question if the problem could possibly be the control panel. They said absolutely not and that there must still be an issue with the dryer vent based on the error code. I relayed to A+, but they still refused to come back out. I finally reached out to another vendor recommended

My window for someone to arrive was 4:30-7:30PM tonight. Nobody came. I got a text at 6:58 PM that said that Artur was on his way and yesterday the man I spoke with from the company said I would get a text when somebody was 30 minutes from my house, so I expected he would arrive close to 7:30. At 7:45, I called the number and the woman said that the technician had been trying to get a hold of me, which was not true. Then one minute later, I got a call from Artur, who said he was at my front door and I said that’s impossible because I’m standing at a window that faces my front door and you are not here. He gave me an address that I had no idea what it was, and then I asked him what town he was in and he’s in Los Angeles. I’m in the Chicago suburbs. So then I call the dispatch office again w

Sam was prompt and very courteous. Explained In detail the issues and options for solution to our refrigerator problem. Would definitely recommend A+ and will likely call again.

The guys ( Ollie & Aiden) were very, very nice, professional, and knew exactly where to look and how to fix my washing machine. He gave me options depending on my budget and they were just very down to earth and friendly. I would definitely recommend and use them again. They were here less than 30 minutes! Woohoo :)