A-Appliance Xperts Inc

First, let me say that I have used this company many times, But will never call them again. I called them out to my rental appartment to repair a broken washing machine, on the day they were coming out the guy was very rude about me being there to pay him but he was over an hour late. so I had to leave, My tenant was there to let him in to check the machine, he was also very rude to my tenant. after he assesed the problem, I called him to find out what the problem was and how much it would be to fix it, the man would not tell me what was wrong with the machine until I paid him for the service call. All in all , a very bad experience.

Total scam behavior. Stay far away. I had a terrible experience with this company. My Sub-Zero freezer stopped working, and they diagnosed it as a failed inverter board and control module. They quoted me $1,050 and required a $550 deposit. After replacing the inverter and the control module—neither of which fixed the issue—they charged me another $550 and then told me the compressor needed to be replaced. At that point I contacted an authorized Sub-Zero technician, who confirmed that the parts this company installed were not needed at all. In other words, this company misdiagnosed the problem, replaced perfectly good parts, failed to repair anything, and overcharged me beyond the quoted amount. When I asked for a refund since the issue was never fixed, they were unwilling to take responsib

I would like to first start by saying my initial experience wasn’t the greatest with the first technician. However, they sent another technician out to complete my repair and I must say this guy was amazing his name is “Juan” he walked me through what caused my issues and explained in details what he needed to do to fix the issue. He was extremely knowledgeable and I would highly recommend him for any of your home appliance repair. If you call for their service please ask for “Juan”. As a matter of fact I’m referring him to my brother for an appliance repair immediately.

I had a refrigurator Prolem. A-Appliance Expert Came out!!!! Charged $765.00 "it did not fixs the problem. i WAS THEN TOLD BY THE SERVICE MAN TO BUY A NEW REFRIGURATOR. I CALLED A-APPLIANCE, talked to a supervicer "Juan" he refunded the $765.00 made a simple repair and Charge $140.00 All good!!! CAN'T SAY ENOUGH GOOD THING ABOUT jUAN AND A-APPLIANCE EXPERTS

Great experience. Tony was very helpful in explaining each issue, walked through what needed to be done and checked working condition of both appliances with me. Definitely would use again