A-Better Heat & Air Conditioning

I have been with A Better for about 16 years and in the past couple of years I have been unsatisfied with the Customer Service I have received. This has happened twice in 2 years. I was scheduled for a date and when the window time has past I call and am told it was actually a different day. Another time I waited way past my window time and had to call to find out if my Tech is still coming and am told oh he will be there in 30 minutes. No apologies or a phone call stating the tech is running behind we do apologize. I can't wait all afternoon when I am told between 1-3 and then it gets close to 5 and no phone. Not very courteous and disrespectful of my time. When I called today the Representative who answered my call did not act like she cared. She said oh no it's next Friday. I just told

Haden a A Better Heat & Air is 100% professional. He knows his craft. God bless him and his family. I pray good things for that young man. He took care of my system and A better has a Pro. Thanks Mark for sending Haden.

We adopted A-Better from the previous home owner. We have them service our equipment twice a year, fall and spring -just before things can get wild in Oklahoma. Tim is amazing, detailed, clean, caring and expedient. I love the fact I can trust him to crawl all over my home when warranted. Definitely wife and dog approved, thanks Tim! Wouldn't consider doing business with anyone else in the city regarding HVAC.

I cannot recommend A-Better enough! We called about our air conditioner needing to be replaced on a Thursday, and had the whole system replaced the following Tuesday, air conditioner and heater. The guys were incredibly professional, and knowledgeable. So so incredibly grateful for the time and expertise of A-Better!

I set an appointment to have the heat and air checked on a house I'm listing for sale. I was pleased with my experience as a whole save one thing. The office personnel told me they would call when a tech was en route to the house, so I could meet them. They actually called and told me he was there, so I had to scramble to get around and meet the tech. That being said the tech had already started cleaning/checking the outside unit while I was en route which saved time. The system check was uneventful and he installed a new thermostat I had purchased. Insured everything was operating properly and the cost was reasonable approximately $250. I can recommend this company without reservations.