A+ Charlie's Appliances

If you have a Whirlpool Appliance and have to schedule a diagnostic or repair, DO NOT SELECT THIS BUSINESS! This is the second time in less than 3 months that I had to schedule an appointment for an issue with my Whirlpool Washing Machine. The first time Whirlpool scheduled a window of 0800-1600 and the day before a lady from A+ Charlie's Appliance called to set up an appointment time. When the gentleman (I assume the owner) came out he lacked professionalism and frankly was quiet rude. He basically did nothing but run the the washer reset and threw my outside dryer lint trap on the ground and told me that was my problem why the dryer wasn't drying. This particular service call my washer/dryer were still under warranty. Move forward to last week. Once again my washing machine is acting up

Great service by Charlie. I have a front-loading Electrolux series 600 washing machine that stopped draining properly after we washed 2 throw blankets that shedded a lot of fuzz. This machine (that came with the house) doesn't have any way to clean the drain pump filter without taking the top and front off. (Dumb design). He was available to come out the same morning. An hour later, everything was back to normal.

Shawna was so nice and professional on the phone. She got me in right away! Best of all her kindness made my day!!!! Thank you Shawna!!!

We had a washing machine down on Monday, Charlie came out on the same day, figured out the issue, ordered the part for over-night and Charlie came on Tuesday and got the washing machine working again. Service was excellent from Charlie and the person on the phone. I can tell you Charlie has done this for a while and knows what he is doing.

Dear Charlie, Owner of A+ Charlie's "Appliances", Your recent attempt at repairing our GE dishwasher was nothing short of a catastrophic failure, both in terms of technical competence and basic human decency. It's astounding that someone claiming to run a professional service could display such a profound lack of skill and respect. Two service calls resulted in zero repairs, leaving us with a non-functioning appliance and a laundry list of grievances. Your behavior in our home was appalling. You stormed in like a bull in a china shop, bellowing at the top of your lungs with complete disregard for our 5-month-old child. This level of inconsideration is inexcusable for anyone, let alone a so-called professional. Your decision to use our kitchen table as a workbench, despite it being in a c