A4 Access

A4 Access just completed installation of a LULA on my commercial project. As this was the first elevator I have installed on a project, I was a bit apprehensive. From the start A4 was top notch. They guided me through the entire process and answered all the questions I had. At the end of the project, due to delayed permanent power from the utility company, A4 was able to work to get back on site quickly and get the project wrapped up prior to the building final inspection. If i could give them a 10 star review i would. Great job A4!!!

They installed our elevator when we built our house 10 years ago. Thanks to DTE, we had our first need for any type of service since then. Called on a Tuesday and they were out here Friday. They are fast, polite and most of all fair. They fixed the issue caused by DTE, checked everything out and did some preventative maintenance that was long overdue and were on their way in an hour or so. Could not be happier with the service that we received.

Bruno SRE-3000 Elan. Nick did a great job. Did allot of checks. Needed some adjustments. Check batteries. Appreciate the help getting it running.

I called to have my battery replaced. The chair only was actually used about 75 times since I owned it. It sat dormant for a few years, so I had to replace the battery. The charge was over $300 for the tech to come out and replace the batteries. After he left, it ran up and down about 5 times then blew a fuse. I called the company to tell them the chair wasn't working. The tech came back out and kept blowing fuses (which I supplied). He ended up directly connecting the wires from the battery pack to the motor and seized the motor. He left the chair midway up the track and informed us that the chair is trash and cannot be fixed because of the seized motor. Here's the kicker, they charged me another $325 to have the tech come out try to figure out why the chair was stopping. Bottom line befo

Being out of state, in a very small town, I was perusing the internet researching stair lifts for my church. A4 Access was the only company that was considerate enough to spend time with me, listening patiently, acknowledging my feelings and discussing my needs and the pros and cons of various seat lift systems. Jeremia was extremely professional during this phone conversation. Not only did he make recommendations, he offered to send me email links on product information and installers near my town. He even spent a great deal of time discussing government regulations and provided me with my state administrative rules and regulations link. He exceeded my expectations being that I was located across the country and out of his service territory. His product knowledge and experience allowed me