AAA APPLIANCE SERVICE-

Was paired with AAA Appliance Service through American Home Shield - was so appalled by the service that we asked the guy to leave our house. He did not want to put on his mask when coming into our house and kept taking it off when talking to us. Then he actually asked us to take off our mask. He also was not keeping his distance. When we tried to explain the problems with our fridge he dismissed them without even looking at the issue and wanted to move on to the next appliance. He was so rude and clearly not following any of the health safety precautions. Would NEVER use this company again.

FANTASTIC CUSTOMER SERVICE; EXTREMELY KNOWLEDGEABLE AND VERY FRIENDLY...Nick came to my house on two occasions and BOTH times he was able to fix my refrigerator; the first time he came, he was able to fix my refrigerator on a temporary basis due to him having to order a part that was needed...I was happy with the temporary fix because my refrigerator was at least working again and my food, etc. was back to being cold...He ordered the part and to my surprise it came back pretty quickly and he contacted me immediately to let me know that he had it and was able to fix it right away...He gave me a window of 3pm - 5pm; and I told him that that window was fine and even requested that if he could come closer to 3pm; that would be ideal...His response was that he would try, but could not make any

BEWARE use this guy at your own risk! I am bewildered by the good reviews I’ve read...he must have a twin! Nick the owner / technician doesn’t even deserve a 1 Star with what I experience with him today. First when I scheduled this appointment he just told me 10 am and failed to tell me the 1 or 2 hour window. So after waiting for him I called at 11am he replied rudely he’ll come in 20 to 30 minutes. When he finally arrived I told about the 4 appliances that needed repair, in which he responded that he’s suppose to only repair the dryer. He angrily went ahead and looked at the oven, dishwasher, dryer and refuse to look at the washer stating that he doesn’t fix washers. He then walked away and said he wasn’t going to fix anything and demanded I call AHS. The entire time, he was s

Total Jerk on the Phone, Very Rude and Unprofessional. Stay AWAY from this place. Don't know why if at all they would get any business. They don't go to Daly City EVEN. It's only 10 minutes away!!! Pathetic!!!!

AAA Appliance goes to Redwood City, but refuses to serve Woodside- the town next to it. I'm not impressed.