AAA Modern Air

Extremely Disappointed – Unprofessional and Costly Mistake I had AAA Modern Air perform maintenance on my AC unit in September 2025, and ever since, my home has experienced serious electrical issues—power flickering, the AC turning on and off, and the heater not working at all. Initially, I assumed it was a power issue, so I hired a licensed electrician to inspect the system. To my shock, he discovered that components were missing from the AC unit and that the wiring had been done incorrectly. These issues only became apparent when the heating element was activated, which the electrician confirmed was not connected properly. This was not a minor oversight—it was a major error that cost me $550 out of pocket to diagnose and begin to fix. When I reached out to AAA Modern Air, their response

We purchased a service contract with AAA and this was our first scheduled appt. We were notified by the company when the tech was on his way. Kaden was super friendly and took the time to explain what he would be doing and answered all our questions. We had AAA move our handler and install all new ductwork a little over a year ago and were very pleased with their level of communication and quality of service. Couldn't recommend them enough!

Jed was our master repair man and he did a fantastic service for us. He works as quickly as possible and with extreme focus. He is truly knowledgeable and explained everything to us too so we understood the whole mechanism of the air conditioning unit and the various wires, fuses, etc. That was really appreciated because it's great to learn everything you can about your home. It saves you time and money for the future. We are extremely grateful to have the service contract. The parts are not covered, Jed has no control over that, and I think they are unnecessarily more expensive than just a "mark-up". I'd speak with the owner of the company about that personally. But Jed is a star, with a great sense of humor. And he did such a great job, we probably won't see him again for a long time.

Jed did a great job installing and testing my new smart thermostat. He arrived at the designated time, installed the unit and ensured everything was working properly before departing. Jed was professional, knowledgeable and courteous. Overall, I have relied upon AAA Modern Air for my AC products and services for some 15+ years. They have always provided great service at a reasonable price. Thank you!!

Maurice was extremely professional, polite and arrived within the time frame. I was unable to answer his call prior to arrival yet he arrived to perform maintenance without confirmation. Thank you so much for your courteous prompt service.