AAR Plumbing

AAR Plumbing was a recommended plumber for a service we needed done. Karen from the office was polite and helpful when getting our service scheduled and the plumber, Matt, was great when he was at our home for the service. Unfortunately, there was a water line that was left uncapped which ended up costing our family over $10,000 in water damage. When we brought this to AAR Plumber, Kim from the office was rather rude and denied that this was a mistake that AAR Plumbing made. It was our understanding when Matt left our home that the project was completed, however when we brought this situation to AAR plumbing, we were told that Matt had apparently told us that he needed to return on a separate day to finish the project. AAR Plumbing provided us with an invoice dated a week AFTER the service

They were able to fit me in last minute when we had a leak somewhere we couldn't find. Brad came on time, the office called when he was on the way, and he was very helpful and explained everything. He was very thorough, checking all the options trying to find the leak. Even let my kiddo watch and explained things to her as he went. When he didn't have the part in hand to fix it, he got it stopped for the night and came back first thing. I will definitely call AAR again!

Overflowing toilet at 6am on a Sunday morning. I tried to plunge and auger it out myself to no avail. Tried calling through Google and struck out multiple times until I got to AAR. A real person picked up the phone, took the call and the plumber who would be coming out called me back within 5 minutes. He was at my house within an hour. Initially tried auger as well and had to pop the toilet finding a large wad of compressed toilet paper.put on a new wax ring and the toilet was working like new. Professional, courteous and reasonably priced. I'll be calling in the future to AAR with any plumbing need !

Great communication from the start. I had them come out to clear a backed up main sewer line in my basement, the dispatch called me to say the service tech was down the block and asked if it was ok for him to come up. The guy took 90 minutes and cleared up everything. Unfortunately, he didn't put one of the caps back on my main sewer line going out of the house, so water from my shower and toilet came out and I didn't notice it until later that night. I notified AAR plumbing about it and they sent someone out to apologize, they called me numerous times to see how things were going. Then the owner, Ron, personally came out to apologize and went above and beyond to fix everything. It was an honest mistake, they have great reviews, did an awesome job, good leadership and phenomenal customer

Our kitchen sink drain was completely clogged, but AAR was able to come the same day and took care of it in a matter of hours even though it was a difficult clog. Nick and Ian were friendly and efficient. I will definitely be using AAR for any future plumbing needs.