Aardvark Termite Control and Construction

I had a client who needed a pest inspection in Lake County on a tight timeline, and Aardvark Termite Control and Construction was able to be very flexible with scheduling to accommodate my clients’ needs. They were thorough in their inspection and took the time to explain what they were seeing, which really helped put my clients at ease. The team was friendly, knowledgeable, and professional throughout the entire process. As a real estate professional, it’s important for me to work with vendors who are reliable and easy for my clients to work with, and Aardvark delivered on all of that. I would absolutely recommend them to anyone in Lake County needing a pest inspection or termite work.

Do not hire this company. I authorized all work from the inspection plus two small additions. This morning, the owner, Jim, left me a voicemail saying that I had to draw up my own plans for the permits because I “knew all the dimensions.” I tried to explain that his inspector had already come out and made changes to the original plans, and that I needed the updated plans and estimates in order to apply for permits. He hung up on me mid-conversation. When I called back, the office manager, Renee, answered and said he was aware that Jim had hung up on me but “could not speak about it.” There was no apology or attempt to resolve the issue. When you hire a company, you should be able to expect basic support, professionalism, and respect. Unfortunately, that was not my experience here. Renee

I needed to get a second opinion on the original inspection report. They responded quickly and provided an inspection. The office manger, Rene was great to work with and took care of the entire process. From the inspection to fumigation. The fumigation service was provided by a subcontractor and they did great job too.

Excellent communication by manager throughout the process from inspection to treatment. Respectful and professional. Answered questions quickly and provided thorough explanation of inspection process, treatment, and notification of timing of services.

Aardvark is an outstanding company. They are sensitive, understanding and professional. They do what they say and trustworthy. Completely satisfied and I highly recommend them...