ABC Fuel Oil Co. Inc

I have enjoyed speaking with local people with every visit to the business and with every phone call (no "Push 1 for __, 2 for __." No a PERSON!). ABC was very quick to visit our home and give an estimate on replacing our water heater. Scheduling was easy and within 2 weeks. Immediately upon arrival, the technician laid down sheets to protect the carpet. He was friendly and shared with us the steps he would be taking in replacement. Whenever we had a question, he stopped to answer them. He was neat in appearance, his work, careful of his surroundings, quiet, and cleaned up after himself when done. The water heater is working well for us (this being written one month after installation). We did need to ask them to increase the temperature, which they did expeditiously. We have now placed a

ABC has been my hvac since 2001. The service is always great but last week was exceptional! I had a water softener installed, and the company that installed it didn’t turn the power on to my heat. By the time I got home to no hot water and no heat they told me that they would have to charge me $189 for an emergency call to diagnose- even though they had been to my house 6 hours earlier. I called ABC to talk it out and luckily Justin answered. He walked me through some possibilities then sent my man Dave out- who fixed the problem in 2 minutes. Thank you gentlemen! That would have been a very cold night. Very thankful for a caring company.

Furnace went out at 11 PM, I called the next morning and they had someone at the house by 10. Devon was our technician and was great. Can’t say enough good things about ABC, they have always taken good care of us.

ABC oil company is a great family owned company. We have been using the company for over 15 years. Great customer service

Dont waste your time I don’t have an account on file because I didn’t like the experience on the phone and refuse to have any association with this company! Wouldn’t recommend you to anyone! Wouldve gave 0 stars if i could! Have a great day And maybe train your employees on Phone etiquette and customer service! DO BETTER!