AC & Heat by Kyle

In life, ever so often, we make poor decisions. Today my furnace stopped firing and went into a lockout mode. I should have called Kyle from the very beginning but in a hurry and panic, I called another service company (who I shall not name). Not only did it take them 10 hours to get to me, but upon realizing my issue wasn't a simple fix, they abandoned me within 15 minutes of arriving and said "we will bring a bunch of parts tomorrow and see what happens". Umm.... How about NO THANKS! I then called Kyle and has a much different experience. It was already past 8pm and he was wrapping up another emergency service call. I figured it would be a long shot for him to get to me tonight but he said "I will be there shortly". Within an hour he was at my front door with tools in hand. Professional

New customer here and Kyle came out last minute, which was already a win. He went way above and beyond with detailed pictures, a thorough write-up, and clear, honest recommendations. Nothing felt rushed or salesy — just solid, professional work. You can tell he takes pride in what he does and actually cares about doing it right. Highly recommend AC & Heat by Kyle.

"I highly recommend AC & Heat by Kyle! Kyle is incredibly reliable, punctual, and maintains effective communication throughout the entire process. He performed a very thorough job and took the time to provide a detailed explanation of every step, which I truly appreciated. What sets him apart is how he went above and beyond—he even took the initiative to contact my warranty company directly and provided great follow-up support to ensure everything was working perfectly. If you want a technician who is professional and dedicated, look no further!"

Kyle was incredibly professional, responsive, and thorough. Both of my AC units were in bad shape and hadn’t been working for a while. With a heatwave on the way, I was worried — but Kyle made time to come the very next day, then returned for a follow-up visit to fully diagnose and fix the issues. He went above and beyond, spending hours troubleshooting, restoring power, fixing overcharged systems, and replacing missing parts. I really appreciated his honesty and clear communication throughout the process. Highly recommend Kyle if you’re looking for someone who’s skilled, reliable, and truly cares about the work.

Kyle Williamsis an incredibly calm, even keeled technician, who knows how to solve problems and explain them in a very clear way. Our heating stopped working, we paid another company to come out, and though they got our heating working again for a few days, they couldn't explain what went wrong, and when it broke again, we couldn't get in touch with them. This was a few days ago, when temperatures were in the single digits. We called Kyle, he asked a few questions over the phone, and he came over later that same day. He fixed our problem, tested our furnace exhaustively, and gave us ample documentation of each test result. While our prior technician had said our system was leaking carbon monoxide, Kyle tested it several times in order to show us there was zero carbon monoxide coming out. Y