AC Pros

Called service company to check system out and clean for Summer Checkup. Gave me an estimate that Capacitor was not 100% which I assumed being a 2018 unit inside and out heat pump system. Not satisfied with quote and got another quote from a different service provider recommended by a friend. New Service Provider stated that the Capacitor was showing appropriate usage. Even with some other minor issues they didn’t think that the system needed to be completely replaced. I have not been experiencing any problems or issues with the system and with new assignments am not planning to do any upgrades at this time. I will be changing service provider!

Shout out to service tech, Jimmy. He did a Saturday service call on the AC and found a dead rat killed by the fan blades. It was a bloody mess, and not only did he clean the AC unit, he took the rat with him to throw it out elsewhere. He was super polite, very thorough (in addition to the rat, he checked the entire system to make sure it was in working order), and conscientious (took pictures and video), He easily could've said, "Not my job, ma'am," but he went above and beyond and provided excellent service at a fantastic price. Thank you, Jimmy and AC Pros...highly recommended!

Terry, our tech for the day, was awesome! He was super knowledgeable, answered all my questions, and even gave me some recommendations. Plus, the inspection was totally free, and everything checked out.

System shut down. Terry came out the same day and diagnosed the difficulty as a problem with the original installation, returned the next day with the necessary parts, made the repair and thoroughly tested the system. Very impressed with his skill and professionalism.

Paul Hutton, the service representative was awesome. He was very professional, friendly and knowledgeable . He was very thorough and explained everything. He asked us questions and listened to our concerns and did his best to help us understand. He offer solutions to any concerns also. I definitely want him to return as our service representative. He is a valuable asset to your business.