Ace Lock and Key Lakeland

Osi from ace came out and fixed my broken door latch, and left all of our home locks in better shape than they’ve been in years. Thank you so much!

My husband called at 9:30am on Sunday due to emergency. They are listed as open with a 5 star review so we expected to get great service, we didn't care about the price. Whoever answered the call had just woken up and instead of asking for a minute and continuing to assist, he got hung up on not working a Sunday in 20 years and wanting to know where they showed they are open. It's easy, its your google business profile where people to go to see who is local to you and their hours of operation. If you don't want to work Sundays, then update your profile but at a minimum, you should answer the customers professionally and address concerns while you have them on the phone. We run two businesses and we will not call again. If you want to sleep in on Sundays, then just update your profile O

I recently contacted six companies to get a key blank cut to match my original. Mike at Ace Lock and Key was the only person that responded and scheduled a time to complete the job. Most of the other companies didn’t respond at all, and one company quoted an insane price. Mike took the time to help, and the key works perfectly. I really appreciate the honest and reliable service!

Great company. We are a NC based company that had a key break off in a truck door. Without them we would be in rough shape. They do business the right way! Thank you for all your help, Christian

I called at around 8:30 this morning and within an hour an incredible Ace employee (Osi) was at my door. He was friendly, knowledgeable, patient, efficient, and professional! I was impressed by his commitment to go the extra mile to make sure I understood everything he was doing. I HIGHLY RECOMMEND this business. Very reasonable pricing too.