Action 911 Restoration and Environmental Services

We had a wet attic full of condensation, moisture and mold. We had other companies tell us that it would probably be fine if we did nothing. We are so glad that we worked with Derek from Action 911 Restoration. Their team got the insulation removed, treated all of the mold and then sealed the whole attic with Killz to make it look and feel brand new again. They got the job done right and more were more affordable than other quotes we got. I would work with them again. Especially because they came back to take care of our requests, no questions asked. It's hard these days to get a company to come back after they have completed the job. See the before and after pictures that show the amazing improvement. Now we can put new, dry insulation in the attic.

We had an unexpected leak behind our wall and found water leaked in and under the cabinets. we didn't know who to call and who could come out quick. The reviews were spot on about him and 5 stars. We called Derek of Action 911 and he was there that day to help us out. He was very calm and very professional. He walked us through the whole process and he helped us with our insurance. He handled the insurance which was a hugggge help especially if you never made a claim. He explained the whole process on how it will work and kept us very calm. He removed all the damage and he did the mold testing and water mitigation. He made sure that everything was clean and clear and ready to go. He was in contact with us and let us know everything along the way. His communication skills are exc

Highly recommend! Charlie was awesome to work with, he was very flexible with my work schedule and walked me through each step of the process after my home suffered water damage from faulty plumbing. In the chaos of dealing with the home warranty and homeowners insurance it was so relieving to have Charlie be so responsive, timely and knowledgeable; it was definitely one less thing to be worried about!

My basement had floored with all the recent rains. We called Derek and he was VERY quick to respond. He was extremely professional and polite and took great care of us and saved a TOTAL redo of my basement. Not sure what would have happened if he hadn’t been there as quickly as he was. I would call him in an instant without hesitation if needed again. You will not be sorry.

I am so glad that I called Derrick and he was so responsive and so quick. I really appreciated that. He gave us a reasonable quote. That was very competitive. He was able to work with our crazy schedule with the flooding and the re-flooding. He was very flexible. I appreciate the fact that he was trying to help people instead of Help his pockets it’s really nice to see someone with Goodnature. Still doing a great job at what they do. Thanks, Derrick .